Terms of Use
These Terms of Use ("Terms") govern your use of the online product catalog at valleylinkusa.com (the "Site"), operated by Valley Link Distribution LLC ("Valley Link," "we," "us"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. About the Site
The Site is a catalog of foodservice packaging, janitorial, and related supplies that we distribute. It is provided for information and to let customers request quotes. You cannot buy products directly on the Site.
2. Product information and images
We try to keep product names, descriptions, pack sizes, and item numbers accurate, but errors can occur and products change. Product images are for illustration only. Some are representative or computer-generated images, and actual products may differ in color, packaging, branding, size, or minor details. Please rely on the written product description, and contact us to confirm specifications before ordering.
3. Pricing, quotes, and availability
- Prices are not shown on the Site and are provided on request.
- Submitting a quote request, or sending a list by WhatsApp, is a request for information. It is not an order, and it does not create a contract.
- Quotes are valid only for the period stated in the quote and are subject to product availability. Products shown on the Site may be out of stock, discontinued, or substituted.
- An order is accepted only when we confirm it. Orders are governed by the prices, payment terms, and conditions on our order confirmation or invoice.
4. Custom printed products
Printed designs shown on the Site are samples. Custom orders are produced from artwork you supply and approve. You are responsible for the content of your artwork and for having the right to use any names, logos, or images in it. Minimum quantities, proofs, lead times, and color variation apply as stated in your quote.
5. Trademarks
Product and brand names shown on the Site, such as Dawn, Clorox, Tide, Downy, Fabuloso, Knorr, Reyma, and others, are trademarks of their respective owners. They are used only to identify the products we distribute. Valley Link is an independent distributor and is not affiliated with, sponsored by, or endorsed by these brand owners. The Valley Link name and logo belong to Valley Link Distribution LLC.
6. Acceptable use
You agree not to misuse the Site, including by submitting false information, sending spam or automated requests, copying or scraping the catalog for commercial purposes, attempting to interfere with the Site's operation or security, or using the Site for any unlawful purpose.
7. Third-party services
The Site links to third-party services such as WhatsApp. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.
8. Disclaimer of warranties
The Site and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, or free of harmful components. Any warranties for products you buy from us are only those stated in your order documents or provided by the manufacturer.
9. Limitation of liability
To the fullest extent permitted by law, Valley Link and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business, arising from your use of, or inability to use, the Site or its content.
10. Privacy
Our Privacy Policy explains how we handle information you submit through the Site.
11. Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute relating to the Site will be brought in the state or federal courts located in Fresno County, California.
12. Changes to these Terms
We may update these Terms from time to time by posting a new version on this page with a new effective date. Your continued use of the Site after changes are posted means you accept the updated Terms.
13. Contact us
Valley Link Distribution LLC
5621 W McKenzie Ave, Ste B-1C
Fresno, CA 93723
Phone & WhatsApp: (559) 726-4000