Privacy Policy
This Privacy Policy explains how Valley Link Distribution LLC ("Valley Link," "we," "us") collects, uses, and shares information when you use our online product catalog at valleylinkusa.com (the "Site"). By using the Site, you agree to the practices described here.
1. Information we collect
Information you give us. When you request a quote through the Site, we collect the information you enter, which may include:
- Your name
- Business name
- Phone number
- Email address
- Notes you write and the products and quantities on your quote list
Information collected automatically. Like most websites, the Site and our hosting provider automatically collect basic technical and usage information, such as your IP address, browser and device type, operating system, the pages and products you view, the date and time of your visit, and the referring website. This may be collected through cookies, local storage, or similar technologies.
WhatsApp. If you tap "WhatsApp us" or "Send this list on WhatsApp," the Site opens WhatsApp with a pre-filled message. Nothing is sent until you choose to send it. Messages you send us on WhatsApp, along with your WhatsApp name and phone number, are received by us and are also handled by WhatsApp (Meta) under its own privacy policy.
2. How we use information
- To respond to your quote requests and questions
- To prepare, confirm, and fulfill orders and to contact you about them
- To keep records of customer inquiries
- To operate, secure, maintain, and improve the Site and our product catalog
- To comply with legal obligations and protect our rights
We do not sell your personal information, and we do not share it with third parties for their own marketing.
3. Who we share information with
- Service providers who host and run the Site and store our records on our behalf, such as our website and database platform (Base44). They may only use the information to provide services to us.
- WhatsApp (Meta), when you choose to contact us through WhatsApp.
- Legal and safety: when required by law, court order, or to protect the rights, property, or safety of Valley Link, our customers, or others.
- Business transfers: if our business is sold, merged, or reorganized, customer information may be transferred as part of that transaction.
Third parties such as our hosting provider may collect information about your activity on the Site over time, as described in section 1.
4. Cookies and "Do Not Track"
The Site and our hosting provider may use cookies and local storage to make the Site work and to measure visits. You can block or delete cookies in your browser settings; parts of the Site may not work properly if you do. Some browsers send "Do Not Track" signals. The Site does not currently respond to these signals, because there is not yet a common standard for doing so.
5. How long we keep information
We keep quote requests and related contact details for as long as needed to respond to you, maintain our business records, and meet legal, tax, and accounting requirements, and then delete or anonymize them.
6. Security
We use reasonable measures to protect your information. However, no website or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Reviewing or changing your information
You may ask us to review, correct, or delete the personal information you submitted through the Site by contacting us using the details below. We will respond within a reasonable time, subject to any records we must keep by law. If you are a California resident, you may have additional rights under California law, and we will honor requests as required.
8. Children
The Site is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Links to other sites
The Site may link to other websites and services, such as WhatsApp. We are not responsible for their privacy practices; please review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date above.
11. Contact us
Valley Link Distribution LLC
5621 W McKenzie Ave, Ste B-1C
Fresno, CA 93723
Phone & WhatsApp: (559) 726-4000
See also our Terms of Use.